I am not receiving the verification code
Updated 15 days ago
Make sure you entered the correct email address and request a new code.
You can request the code 5 times.
Also, check your spam folder.
If you still do not receive the code, try logging in via SMS.
There may be delays in email delivery between some Finnish email services and our service provider. Known problematic email addresses include *@iki.fi; *@kolumbus.fi.
If you have another email address, you can try switching to it if the verification code is often delayed.
Verification code does not work
There may be delays in the delivery of the verification code with some service providers. When you request a new code, the previous code becomes invalid. Therefore, make sure that the code you enter is the most recent one you have received.