How can we help?

Setting up S-mobiili with S-Bank credentials

Updated 2 months ago

Step-by-step guide for installing and activating S-mobiili using S-Bank online banking credentials. You will need your S-Bank username, password and key code table.

1. Download S-mobiili

  • Go to your phone's app store (Google Play or App Store).

  • Search for "S-mobiili" and download the app.

2. Open the app

  • Open S-mobiili on your phone.

  • Tap "Start by authenticating".

3. Authenticate

  • Select "S-Pankki" and sign in with your S-Bank credentials or mobile certificate.

4. Enter your username

  • Type your online banking username.

  • Tap "Next".

5. Enter your password

  • Type your online banking password.

  • Tap "Next".

6. Enter your key code

  • Use the key code table provided by S-Bank.

  • Tap "Next".

  • If you are not yet a co-op member and do not belong to a co-op household, you will be directed to join first before you can continue the S-mobiili setup.

7. Accept the terms and conditions

  • Read the S-mobiili terms and conditions.

  • Tap "Accept".

8. Activate authentication

  • Accept the authentication terms by tapping "Enable".

9. Set a PIN code

  • Choose a 4-digit PIN code.

  • The PIN must not contain consecutive numbers (like 1234) and must include at least two different digits (like 1256).

  • Tap "Next".

  • Enter the same PIN code again to confirm.

  • Tap "Next".

10. Verify your phone number

  • Tap "Request verification code".

  • If your phone number is not in your S-Bank customer details, you will be asked to add it in online banking or at the nearest service point.

11. Enter the verification code

  • Enter the verification code you received by text message.

  • Tap "Next".

12. Enable fingerprint or facial recognition

  • Here you can activate fingerprint or facial recognition.

  • Tap "Enable" or "Skip".

13. Allow notifications

  • S-mobiili can send you notifications about new coupons or announcements.

  • Choose whether you want to receive notifications.

  • Tap "Allow notifications" or "Don't allow notifications".

14. Complete the setup

  • Tap "Start using".

  • You can choose your preferred language (Finnish/Swedish/English) in the app's "Me" section.

Important! Keep your key code table safe. You will need it if you lose your phone or want to set up S-mobiili on a new phone.


Read more about this topic